Shipping Policy

Order Processing

Orders are typically processed within 1 to 3 business days, Monday to Friday, after they have been placed.

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking information.

Orders placed during weekends or public holidays will be processed on the next business day.

Order Cut Off Time

The daily order cut off time is 17:00 Australian Eastern Daylight Time (AEDT).

Orders placed after this time will be processed on the following business day.

Estimated Delivery Times

Delivery times may vary depending on your location and the courier handling the shipment.

Australia

Standard Shipping

Estimated delivery: 8 to 12 business days

Cost: Free

Delivery times are estimates and begin once your order has been dispatched.

Shipping Carriers

Orders may be delivered by one of our trusted courier partners, including:

Australia Post
DHL
FedEx
Local delivery partners

The specific carrier may vary depending on the destination and logistics availability.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

You can use this tracking number to follow the progress of your delivery through the courier's tracking service.

Delivery Information

While we aim to deliver all orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances outside our control, including:

Courier delays
Weather conditions
Logistics disruptions
High seasonal demand

Please note that business days do not include weekends or public holidays.

Customer Support

If you have any questions regarding your order or delivery, our customer support team is here to help.

Email: info@bondilaneboutique.com
Phone: +61 489 987 338

Customer Service Hours

Monday to Friday: 9:00 to 18:00 (AEDT)

Saturday and Sunday: Closed