FAQ
What is your return policy?
We offer a 30 day return period from the date your order is delivered. If you wish to return an item, you must submit your return request within 30 days of receiving your purchase.
Return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect. In those cases, Bondi Lane Boutique will cover the return shipping costs.
Once we receive and inspect your returned item, refunds are typically processed within 5 business days and issued to your original payment method.
How do I start a return?
To request a return, please contact our customer support team using the contact details provided on our Contact page.
Our team will provide return instructions and any information required to complete your return.
Items should be returned in their original condition and packaging whenever possible.
What are your delivery costs?
We offer free standard shipping on all orders within Australia.
Any applicable shipping information will always be displayed during checkout before you complete your purchase.
Do you ship internationally?
At this time, Bondi Lane Boutique ships only within Australia.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking number to follow the progress of your delivery through the courier's tracking page.
What payment methods do you accept?
We accept a range of secure payment methods, including:
Credit and Debit Cards
- Visa
- Mastercard
- American Express
- Maestro
Digital Wallets
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed securely through our encrypted checkout system.