Privacy Policy

Last updated: July 20, 2026

This Privacy Policy explains how Bondi Lane Boutique ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website, use our services, or make a purchase from our store (collectively referred to as the "Services").

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When updates are made, the revised version will be posted on this page and the "Last updated" date will be updated accordingly.

Information We Collect

The type of personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

When using our website, you may provide certain personal information, including:

Name
Email address
Phone number
Billing address
Shipping address
Payment confirmation details
Account login information, if applicable

This information is typically collected when you:

Place an order
Create an account
Contact customer support
Subscribe to communications
Submit forms on our website

You may choose not to provide certain information, but doing so may limit your ability to access some of our services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring website

This information helps us understand how visitors use our website and allows us to improve the overall user experience.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyse website traffic.

Cookies may help us:

Remember your preferences
Improve website performance
Understand customer behaviour
Provide relevant marketing content

Most web browsers accept cookies automatically, but you may change your browser settings to decline or remove cookies if you prefer.

Please note that disabling cookies may affect certain features of our website.

For more information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

Information from Third Parties

We may receive information from third party service providers that support our business operations, including:

Shopify, our ecommerce platform
Payment processors
Marketing and analytics providers
Fraud prevention services

These providers may collect information necessary to process payments, fulfil orders, and operate our website.

How We Use Your Information

We use personal information for the following purposes.

Order Processing and Fulfilment

To process payments, confirm orders, arrange shipping, and manage returns or exchanges.

Customer Communication

To send order updates, respond to enquiries, and provide customer support.

Website Improvement

To analyse website usage and improve the performance and functionality of our services.

Marketing and Promotions

With your consent, we may send promotional emails and offers related to our products. You may unsubscribe at any time.

Security and Fraud Prevention

To detect suspicious activity, prevent fraud, and maintain the security of our website and services.

Sharing of Personal Information

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These parties may include:

Payment processors
Shipping and logistics providers
IT and hosting providers
Marketing and analytics partners
Customer support providers

We may also disclose information where required by law or where necessary to protect our rights and business operations.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil orders
Provide our services
Meet legal and accounting obligations
Resolve disputes

Once information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to restrict certain types of data processing
The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Third Party Websites

Our website may contain links to external websites or services that are not operated by Bondi Lane Boutique.

We are not responsible for the privacy practices or content of third party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so we can remove the information where appropriate.

Data Security

We implement reasonable technical and organisational safeguards to help protect your personal information.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

International Data Transfers

Your personal information may be processed or stored in countries outside Australia.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable privacy laws.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Email: info@bondilaneboutique.com
Phone: +61 489 987 338

Customer Support Hours

Monday to Friday: 9:00 to 18:00 (AEDT)

Saturday and Sunday: Closed